- 9390612347 | 9985023600
- dilsukhnagar@smartcadindia.com
- Hyderabad, Bengaluru
Welcome to SmartCAD India (“SmartCAD India,” “we,” “our,” or “us”). We are committed to respecting your privacy and protecting the personal information you share with us through our website, https://smartcadindia.com/.
This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you visit our website, enquire about our courses, request information, contact our team, or use our services.
By accessing our website or submitting your information through our forms, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will seek your consent before processing your personal information.
We may collect the following categories of information, depending on how you interact with our website and services.
When you submit a course enquiry, contact form, or request for information, we may collect:
Full name
Mobile number or telephone number
Email address
Preferred course or training program
Preferred training location
Message, questions, or enquiry details
Preferred method or time for contacting you, if provided
If you enrol in one of our training programs, we may collect additional information necessary to manage your enrolment and provide our services, such as:
Course registration details
Educational or professional background, where relevant
Attendance and course progress
Training records and assessment results, where applicable
Certificate-related information
Payment and transaction records, where applicable
We collect only the information reasonably necessary for the relevant purpose.
When you visit our website, certain technical information may be collected automatically, depending on the website configuration and tools enabled. This may include:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the website
Referring website or source
Website interactions and general usage information
Cookie identifiers and similar technical data
If you interact with us through third-party services, such as WhatsApp, social media platforms, advertising platforms, online maps, or payment providers, those services may process information according to their own privacy policies.
We do not control the independent privacy practices of third-party platforms.
We may collect information through the following methods:
Website contact and course enquiry forms
Phone calls and email communications
WhatsApp messages and other communication channels
Course registration and enrolment processes
Direct interactions with our staff
Cookies and similar technologies, where enabled
Website analytics and marketing tools, where enabled
Other lawful methods through which you voluntarily provide information
We may use your personal information for the following purposes:
Responding to course enquiries and requests for information
Providing details about courses, fees, schedules, and training locations
Contacting you about the courses you have expressed interest in
Processing registrations and enrolments
Managing student records and training-related communications
Providing course updates, schedule changes, and important announcements
Processing payments and maintaining transaction records, where applicable
Improving our website, services, and user experience
Understanding website traffic and performance, where analytics are enabled
Sending promotional communications where permitted by law and, where required, with your consent
Preventing fraud, misuse, and unauthorised access
Complying with applicable legal obligations
Responding to complaints, disputes, and lawful requests from authorities
We will not use your personal information for purposes that are incompatible with the purposes explained in this policy unless we have an appropriate legal basis to do so.
We process personal information where permitted by applicable law. Depending on the circumstances, this may include:
Your consent
Taking steps at your request before entering into an arrangement with you
Providing the training or other services you request
Fulfilling applicable legal obligations
Other lawful grounds available under applicable legislation
Where processing is based on consent, you may withdraw your consent subject to applicable legal requirements. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
We do not sell your personal information as part of our ordinary business practices.
We may share relevant information in the following circumstances:
We may share information with service providers who help us operate our website and business, such as:
Website hosting and maintenance providers
Website analytics providers
Communication and email service providers
Customer relationship management tools
Payment processing providers, where applicable
Technical support and security providers
Such providers should receive only the information necessary to perform their services and must handle it in accordance with applicable contractual and legal requirements.
We may share information with authorised personnel and relevant internal teams to respond to enquiries, manage enrolments, deliver training, and provide student support.
We may disclose personal information when required or permitted by law, including to comply with valid legal processes, enforce our rights, investigate suspected fraud, or protect the safety and security of our users and business.
If our business undergoes a merger, restructuring, acquisition, or transfer of assets, relevant information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.
Our website may use cookies and similar technologies to support functionality, understand website performance, and improve your browsing experience.
Cookies may include:
Essential cookies: Necessary for basic website functionality and security.
Analytics cookies: Used, where enabled, to understand website traffic and visitor interactions.
Preference cookies: Used, where enabled, to remember certain user preferences.
Advertising cookies: Used, where enabled, to measure advertising effectiveness or support relevant advertising.
You may be able to control cookies through your browser settings or the website’s cookie preference controls, if available.
Disabling certain cookies may affect some website features. Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
Our website may contain links or integrations for third-party services, including messaging platforms, social media websites, online maps, video services, or external resources.
When you follow these links or use these services, your information may be handled by the relevant third party under its own terms and privacy policy.
SmartCAD India is not responsible for the privacy policies, content, or security practices of independent third-party websites. We encourage you to review their policies before sharing personal information.
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain relevant records, resolve disputes, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
When personal information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable legal requirements and legitimate record-retention needs.
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction.
Depending on our systems and service providers, these measures may include access controls, security updates, restricted access to records, secure communications, and appropriate data-handling procedures.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.
If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.
Subject to applicable law, you may have the right to:
Request information about the personal data we process about you
Request correction or updating of inaccurate or incomplete information
Request deletion of personal information where applicable
Withdraw consent where processing is based on consent
Raise a concern or grievance regarding the handling of your information
Request information about available complaint or redressal procedures
Exercise any other rights provided under applicable data protection law
To exercise these rights, please contact us using the details provided in the Contact Us section below.
We may need to verify your identity before processing a request. Certain requests may be subject to legal requirements, exceptions, or record-retention obligations.
Our website and training programs may be accessed by students of different age groups. We do not knowingly collect or process children’s personal data in a manner prohibited by applicable law.
Where applicable law requires parental or guardian consent or other safeguards for processing a child’s personal data, we will follow those requirements.
If you believe that a child has provided personal information in circumstances that require parental consent and that consent was not obtained, please contact us so that we can review the matter and take appropriate action.
We may contact you regarding course information, upcoming batches, training schedules, new programs, events, or relevant offers where permitted by applicable law.
Where consent is required, we will obtain it before sending promotional communications.
You may opt out of promotional messages by using an available unsubscribe option or contacting us directly. Even if you opt out of promotional communications, we may still send necessary service-related messages, such as enrolment confirmations or important schedule updates.
Some service providers may process or store information on systems located outside your state or country.
Where personal information is transferred or processed across jurisdictions, we will take steps required by applicable law and use appropriate safeguards where necessary.
Third-party providers may also be subject to the privacy and data protection laws applicable to their operations.
We aim to handle personal information in accordance with applicable Indian laws and regulations, including relevant provisions of the Digital Personal Data Protection Act, 2023, and applicable rules, to the extent they apply to our processing activities and are in force.
The collection, use, retention, disclosure, and protection of personal information will be subject to applicable legal requirements, including relevant obligations concerning consent, notices, individual rights, security safeguards, and grievance handling.
Nothing in this policy limits any rights or protections that cannot lawfully be excluded under applicable legislation.
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, data-handling practices, legal requirements, or business operations.
Any revised version will be published on this page with an updated “Last Updated” date.
We encourage you to review this page periodically to remain informed about how we handle personal information.
Where required by applicable law, we will provide additional notice or obtain consent for material changes.
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact SmartCAD India using the details below.
Organisation: SmartCAD India
Website: https://smartcadindia.com/
Email: dilsukhnagar@smartcadindia.com
Phone: 9390612347 / 9985023600
Address:
Smart CAD Ameerpet
7-1-413/3A, Swathi Avenue,
Ameerpet, Hyderabad, Telangana 500016, India.
You may contact us to request access to your information, seek correction or deletion where applicable, withdraw consent, or raise a privacy-related grievance.
We will review and respond to requests in accordance with applicable legal requirements.
